Terms of service

Terms of Service

Welcome to Cutie Pie. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

General Terms

  • By using our services, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.

  • We reserve the right to update or change these terms at any time without prior notice.

  • Continued use of our services means you accept any updated terms.

Orders & Product Availability

  • All orders are subject to confirmation and product availability.

  • We reserve the right to cancel or refuse any order for reasons such as pricing errors, stock issues, or suspected fraudulent activity.

  • Product images may slightly differ from actual items due to lighting or screen settings.

Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.

  • Prices may change without prior notice.

  • Orders will only be processed once payment confirmation is received (if applicable).

Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and courier services.

  • Cutie Pie is not responsible for delays caused by third-party shipping providers or unforeseen circumstances.

Returns & Exchanges

  • Returns and exchanges are handled according to our official Return & Exchange Policy.

  • Items must meet eligibility conditions to qualify for returns or exchanges.

User Responsibilities

  • Customers must provide accurate contact and delivery information when placing orders.

  • Misuse of our website, fraudulent activity, or abusive behavior may lead to account or order cancellation.

Privacy

  • Your personal information is kept secure and is only used to process orders and provide customer support.

  • We do not sell or share customer data with third parties without consent, except where required for order fulfillment.

Limitation of Liability

  • Cutie Pie is not liable for indirect or incidental damages resulting from the use of our products or services.

  • Customers are responsible for reviewing product descriptions before purchasing.

Contact Information

For any questions related to these Terms of Service, you can contact us:

Email: cutiepiepakistancustomers@gmail.com
WhatsApp / Phone: 03468172383
Location: Karachi, Pakistan

By purchasing from Cutie Pie, you agree to comply with these Terms of Service.